upskill for the digital age

Change is difficult and expensive.
We help you embed an adaptive learning culture without the consultancy fees

  • Adaptive change
  • Organisational learning
  • Empowering leadership
  • Collaborative culture
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Simple, easy tools that teach the principles of adaptive change:

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Adaptive problem solving

Easy step by step guides to help your teams respond to novel problems

Decision making under conditions of uncertainty

Introduction to systems thinking and complexity science to improve team decision making

Team design

Evidence based research to help you design successful, agile teams

Continuous improvement

Seeding continuous improvement into every aspect of what you do

Psychological safety

Encouraging voice and challenge without damage to relationships

Effective goal setting

Beyond management by objectives - creating a mission led organisation

What our users say about us

The content is fantastic, I'm really enjoying the programme
NHS Clinical Entrepreneur
All the People Diligence modules have been very high quality and useful
Senior Healthcare Professional
The practical advice about managing was very useful and I took a lot away from it
Senior Manager, NHS
A fantastic resource for anyone looking to take their company to the next level of scale
Chief Innovation Officer, Open Medical

Are you ready for the frontier?

Do you see yourself as a frontier firm pushing the boundaries, or are you happy to move at a slower pace? We help businesses reach the frontier!
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Culture Analytics

We use pinpoint metrics to help you better understand your organisational and productivity pinchpoints

Foundational Learning Platform

Our rich learning platform is packed with tips, videos, templates and how to guides to help your teams excel

Skills Dashboard

Our customised data visualisations help you measure learning progress and identify skill gaps as you build out organisational capability

Frequently asked questions

Is this an agile programme?

Not quite. We know that businesses are complex. Yes, they want to innovate, disrupt and change but they also do a lot of work that does not benefit from constant reinvention. We have researched many great approaches to performance improvement (e.g. kaizen, agile, scrum) but we know that businesses need to use different approaches for different types of work. That's why our programme teaches managers how to differentiate between tasks that are suitable for continuous improvement (kaizen) and tasks that would benefit from an agile / scrum approach. We combine these approaches with a behavioural programme that builds deep emotional intelligence

Do I have to sign up for the learning programme?

No. We offer different and complementary services. For companies trying to get a read on their culture, we use diagnostics to help pinpoint stress-points and areas of potential weakness. For companies trying to understand existing managerial capabilities, we offer a manager dashboard and team diagnostics that provide customised visualisations of capability across different levels of an organisation. When companies are ready to transform their culture, we work with leadership teams to help shape new mindsets before embedding our learning platform across the organisation

Why should we trust you?

PeopleDiligence was founded by Claire Hartnell, a former management consultant with more than 20 years experience working on projects up to C-suite level within FTSE 500 firms. Claire had become disillusioned with her work in strategy where ambitious plans were built by analysts often distanced from front-line workers. Time and again, she saw how these plans failed when they were given to teams to implement. She felt there had to be a better way to build a high performance culture that didn't need outside consultants but came directly from people understanding customer needs. PeopleDiligence is the result. The learning platform and culture diagnostics are the result of a deep research programme that looked far beyond traditional management research into the realms of behavioural science, evolutionary biology and complexity science. It combines ideas and approaches from the world of science, management consultancy, software design and manufacturing

How is the learning platform different from standard leadership training?

Traditional leadership training can be narrow and expensive. Often it is conducted through face to face workshops at pre-arranged times. The Covid crisis has taught us that there are alternatives. Our e-learning modules take less time than traditional face to face workshops (the average module is 25 minutes long) and can be accessed at a time and in a place that suits the learner. While face to face workshops offer many benefits, far less content can be covered in a workshop than in an e-learning module. Our learning platform allows users to connect deeply with the material without the distraction of group dynamics that sometimes occur in face to face workshops. The online learning community allows users to share ideas and feedback openly providing the benefits of group learning combined with the richness of personal study. Our online learning platform is a dynamic resource that is constantly being updated and improved to ensure that your teams are receiving cutting edge, evidence based learning